Water Plant

Lead in Drinking Water Sampling Locations 10.23.24.pdf-Certified Water Testing Information

Over the past few days, many residents have received brochures that include mandatory health effect language related to lead in drinking water. These annual notifications are a mandatory requirement of the United States Environmental Protection Agency to announce changes to federal regulations involving lead in water and apply to all water systems in the nation. Please note that a printing error by the mailing company producing these notifications may have transposed alternate municipal logos and text to the second page. We will ensure this error does not happen in future annual notification mailings. All language regarding the health impacts of lead are correct as stated. The corrected versions can be found in the below PDF. Please email [email protected] with any questions.

TO REPORT A WATER LINE BREAK OR LOW PRESSURE:

During normal work hours (6:30am-2:30pm)

WATER DISTRIBUTION DEPARTMENT

Phone: (716) 695-8537

After Hours (2:30pm-6:30am)

WATER FILTRATION PLANT OPERATOR

(716) 583-1525

Department Divisions:

Water Filtration

1 Archer Street

(716) 306-3708

Chief Operator-Glen P Axberg

Water Pump Station

1 Archer Street

(716) 306-3708

Senior Operator- Matthew Lehman

Direct Link to AWQR.org--Annual Water Quality NTAWQR2024.pdf

Wastewater Treatment Plant

Business office:

830 River Road

North Tonawanda, NY 14120

Phone: (716) 695-8560

FAX: (716) 695-8563

STAFF

Jason Koepsell - Superintendent (ext. # 6411)

Sarah Cake - Sr. account Clerk Typist (ext. # 6412)

Don Alesse - Chief Operator (ext. # 6413)

Shawn Swartz- Maintenance Supervisor (ext. # 6418)

PLEASE TAKE NOTICE

The Wastewater Treatment Plant and Sewer Maintenance Department having exoerienced issues with our sewer system becoming clogged due to the flushing of feminine products, grease, hair, and wipes (flushable and non-flushable) down your toilet. These items do not dissolve or breakdown in our sewer system and can clog sewers. This then causes sewer backups into residential homes and businesses.

To help prevent this, we ask that ONLY human waste and toilet paper be flushed down the toilet.

We thank you for keeping our sewer system operating at peak efficiency by not flushing the above mentioned items down your toilet.

Water Distribution Department -658 Erie Avenue

Water Distribution Supervisor - Joseph Liberto 716-695-8537

TO REPORT A WATER LINE BREAK OR LOW PRESSURE PLEASE CALL:

(716) 695-8537 (Between the hours of 6:30 am and 2:30 pm)

After 2:30 pm, call the DEPARTMENT OF PUBLIC WORKS at (716) 695-8585

Water Wastewater Department

Staff

Jason Koepsell

Superintendent of Water/Wasterwater

[email protected]

Sarah Cake

[email protected]

Sr. Account Clerk Typist